Learn more about split payments with eHopper POS.
Split Payments
Have a more seamless and speedy customer experience by allowing split payments by order amount, item, or table guest.
- Different payment methods can be used for each split transaction: cash, credit, debit, EBT etc., with each processed separately.
- Taxes, discounts, Cash discounts and surcharges, and rounding amount tips are divided proportionally for each split payment transaction.
- Tips can be applied to each of the individual charges in a split payment.
- Receipts can be printed or emailed for each of an order’s split charges and for the full order, once fully processed.
- You are able to split a payment between a pre-authorized card payment and other payment types.
Split Payment Refunds and Voids
Improve operations with the ability to void and refund charges in a split payments.
- You have the option to Void any processed payment in a split transaction.
- You can refund each specific charge in a split payment, once the whole order has been processed
- You can edit the refund amounts for each payment, as long as the total is the same as the whole amount paid in the original order.
- Receipts can be printed/emailed for each refunded charge in a split payment.
Split Payment Reporting
Increase organization and have better visibility into your sales data with eHopper’s reporting of split payments transactions.
- Split payments will be recorded as “Split” in the Order Report and Transactions Report./li>
- Once one of the split payments is charged, all order items will be deducted from their stock quantity to ensure other guests do not retrieve the ordered items.
- Each transaction in a split payment where a tip was applied will be recorded as a separate tip in reporting.
Partial Payments
Give your guests more flexibility and control by allowing them to use split payments to partially pay for their order at one time and the remaining balance at a later time.
- Once at least one of the payments in a split order is charged, you can choose to charge the remaining balance of the order at a later time.
- You can void a specific charge in the partial payment if it was processed in the same shift and the batch was not closed on the terminal.
- If the partial payment was processed in a separate shift of the batch was already closed, you will be able to refund a particular charge.
- The status of orders that were partially paid will show as “Partially Paid” in the Order Details.
- Have visibility to the paid and unpaid balance of partial payments in the Order Details.
Still have questions?
Call 212–651–8911