Learn more about managing customers with eHopper POS.
Customer Profiles
Save time and enable more efficient future service for customers by keeping records of their information.
- Manage customer profiles in Back Office or POS.
- With the loyalty program, view such info as Total Amount Spent, Total Visits, current loyalty point balance, and total rewards redeemed, per each customer.
- Quickly create and save customers during transactions.
- Add customers and input their contact info either directly in POS or through importing
- Choose to input a customer’s personal and/or business information
- Supports recording customer’s age and driver’s license info
Loyalty Program
Increase sales and customer retention by rewarding customers for repeat business, with the eHopper loyalty program.
- Customize your own loyalty rules and settings.
- Have customers earn points per visit or a certain amount spent..
- Be notified when customers earn enough points to redeem a reward.
- Have loyalty point info appear on customer receipts.
- Easily enroll customers in your loyalty program.
- Quickly add loyalty customers to an order by searching for the Customer Code or by scanning their customized loyalty card (which can be obtained through eHopper).
- View general loyalty reporting and loyalty status of each customer.
- Manually edit a customer’s existing number of loyalty points.
Personalized Customer Service
Increase customer satisfaction by providing personalized customer service.
- Enroll customers in your loyalty program so they can be rewarded for repeat business.
- Quickly select and track customers for each order.
- Replicate or gear customer orders by tracking their order history and details
- Easily deliver to customer’s location by printing their address on receipts
- Input notes about specific customers to better gear towards them.
- Send marketing materials to customers by tracking their email addresses.
Customer Purchase History
Be more organized and increase efficiency by accessing customer purchase history.
You can view the following customer purchase history info:
- Order ID
- Order type
- Payment and fulfillment status
- Total sales from order
- Order date
- Employee who took order
- Items purchased from each order
- Loyalty data
Import and Export Customer List
Speed up operations and reduce manual labor by quickly importing and exporting customer information.
On eHopper POS, you can import and export customers’:
- Personal or business information
- Date of birth
- Personal/company name
- Phone number and email
- Address
- Drivers licence
- Notes about customer
and much more!
Still have questions?
Call 212–651–8911