How to Setup eHopper POS on Windows PC

eHopper offers a complete POS solution for small business that is easy to use, cross-platform, and available on multiple devices. But did you know you can also run eHopper POS on your existing Windows based device? This quick guide will show you just how easy it is to start your windows POS setup. 

Requirements for POS on Windows PC

First things first. Your PC POS System will require a computer running one of the following: 

  • Windows 7
  • Windows Vista
  • Windows 8
  • Windows 10
  • The latest version of Google Chrome is required to run all POS operations.
  • Device Center – the software used to connect POS hardware (download and install Device Center)
  • Click here to read Device Center usage instructions
  • Don’t have Chrome? No worries, just download it here.  

eHopper POS Set Up

POS:

Using Chrome on your Windows device, visit https://pos.ehopper.com.

Log in to eHopper POS on your PC

Activation:

On the activation screen, input your Account ID and Register License Key from your welcome email.

Activation of eHopper POS on PC in Back Office

Activation of eHopper POS on PC

Then click Activate.

PIN

On the log in screen, input the administrators PIN # from your welcome email to access eHopper and POS. 

 

Entering your PIN in Back Office for eHopper

Entering your PIN for eHopper POS on PC

Congratulations! Now you can start to work with eHopper POS

Login to Back Office

Open

Open the Back Office in a Chrome browser using the URL provided in your welcome email: https://bo.ehopper.com

Back Office URL PC POS Set Up

Back Office URL PC POS Set Up

Password

On the log in screen, enter your password.

Password Back Office PC POS Set Up

Congrats! You’re all set up in eHopper Back Office. 

Hardware

eHopper POS for PC supports a range of hardware, including payment terminals, receipt printers, bar code scanners and cash drawers. 

With Device Center, any hardware connected to your network can be usable. However, we have fully certified equipment that we have tested. For a full list of certified hardware compatibility with eHopper POS on PC here. 

 

Installing Drivers

The next step is to install drivers for your printers to work on your Windows POS. 

Drivers are required to support the following Windows based devices in your POS system setup: 

  • Star Micronics TSP143LAN Ethernet Receipt Printer
  • Star Micronics TSP654IIBI Bluetooth Printer
  • Driver for eHopper BTP-R180II Thermal Printer

Star Micronics TSP143LAN Ethernet Receipt Printer

1. Open this link: http://www.starmicronics.com/support/default.aspx?printerCode=futurePRNT

2. Select futurePRNT V7.3 Lite on the bottom of the screen.

TSP143LAN Ethernet Printer

TSP143LAN Ethernet Printer driver install

3. The download will appear on the bottom of your screen. Click on it once the download is complete.

printer dirver installation

Printer drive installation

Star Micronics TSP654IIBI Bluetooth Printer

1. Click on this link: http://www.starmicronics.com/support/default.aspx?printerCode=StarPRNT

2. Select one of the downloads on the bottom of the screen.    

star mircornics TSP654IIBI

Star Mircornics TSP654IIBI

3. The download will appear on the bottom of your screen. Click on it once the download is complete.

eHopper BTP-R180II Thermal Printer

Click here to install driver

 

ehopper thermal printer driver installation

ehopper thermal printer driver installation

Select the download that appears on the bottom of your screen. 

During the download process, there will be a field to enter the printer’s IP address. To find the current one, hold down the Feed and Power On buttons on your BTP printer simultaneously until a page prints. On the bottom of this page, you will find your printer’s current IP address. Enter it into the field. 

If you have a printer/cash drawer not listed above, others with Windows drivers may work. Please test them on Device Center. For instructions, click on this link.

Configuring Printers

Before you can use POS receipt printers with Windows, you have to configure them to your device. Just follow the steps below:

Ethernet/LAN Printers

 
Star TSP100
  • Turn the printer on
  • Install the Star driver on PC.
  • Run either the Ethernet Setup Tool or LAN & Bluetooth Setup Tool on your device.
  • When it finds the connected network printers, click the Printer Queue button.

 

Printer que setup

 Printer que setup

  • Click Yes in the pop up that appears regarding continuing with the dynamic IP address.
Dynamic IP Address

 Dynamic IP Address

  • Make sure the Default Printer box is checked and optionally Print Test Page to ensure your device recognizes the printer.
Print test page

 Print test page

  • Click Apply
BTP-R180II Printer

1. Using a Chrome browser, download the printer driver HERE 

2. Download Printer Utility by clicking on the following link: https://www.transfernow.net/download/?utm_source=44d8j131vm7n# http://dropmefiles.com/rkj9u and then selecting the Download button.

3. Open the file that appears on the bottom of the screen.  

BTP-R180II Printer

BTP-R180II Printer

4. Extract the Printer Utility Zip file (by right clicking and selecting Extract to….) and then select the unzipped folder that was created.  

5. Select Utility.exe.

Printing Utility

Printing Utility

If Utility.exe does not appear, it is possible the file may be hidden by Windows MS firewall.

In this case, please follow the following instructions: https://ehoppersupport.zendesk.com/hc/en-us/articles/115015955747

If you have Antivirus on your PC and it is blocking the program, please add the Utility.exe file to the exceptions list.

4. Once Printer Utility opens, select Port Set.

Port Set

Select BTP-R180ll from the Printer Name drop-down, Ethernet from the Port type drop-down, and then select Auto get IP as the Net Setting (default IP will be 192.168.1.251).

Click OK when done. 

Ethernet Port Type

Ethernet Port Type

If a warning message appears, close it and proceed.

7. Run BYNetWinConfig.exe on your PC.

WinConfig

 Select Search Printers(S).

Search Printers

Search Printers

8. Select the printer that was found.

Select Printer

9. Click on IP Parameter Setting(l).

Dynamic IP

10. Click on Reboot Device.

Reboot Device

Reboot Device

12. Click on Search Printers again. The printer’s Name & new IP will be appear.

Bluetooth Printers

  1. Turn printer on
  2. Install the driver for the model of the printer.
  3. Search for Bluetooth Settings on device and select the printer to pair it with your device
  4. Run the Star Micronics Portable Printer Utility and follow the instructions to add the printer.
  5. Make sure the test print command works to ensure there is no problem with the Bluetooth connection.
  6. Add the printer to the Windows Printer Queue (Utility Functions -> Windows Printer Queue Management)

USB Printers

  1. Turn printer on
  2. Install the driver for the model of the printer.
  3. Plug in the printer to your PC through a USB (does not need to be connected to WiFi network)

Device Center

What is Device Center?

  • Device Center is a Windows application that allows any Windows compatible receipt/kitchen printer and cash drawer to work in eHopper POS.
  • The printer is Windows compatible if it has a Windows driver available for download.
  • Device Center is installed on a Windows device in the local network of your store and works as the mediator between the equipment connected to the device and eHopper POS.
  • When you request to print a receipt or open the cash drawer through eHopper, it sends a request to Device Center, which redirects the command to the target equipment.

Why do I need device center?

In order to use printers and cash drawers on your Windows device, you must first install the Device Center  application, assign the equipment you are using to Device Center, and set them up in eHopper POS.

Requirements

1. Must have one of the following versions of Windows: 

  • Windows 7
  • Windows Vista
  • Windows 8
  • Windows 10

 2. Printers and cash drawers that using should be on and properly set up. 

For full instructions on how to setup and add to Device Center, please see here

Setting Up Device Center

Installing Device Center

1. Install Device Center 

1. Click on this link: https://ehopper.com/wp-content/uploads/DeviceCenter.zip/

2. Select the file that appears on the tab at the bottom of your PC.

3. Double click on setup in the dialog box that appears. 

Device Center

4. Select Allow this file

5. Click OK in the Permission box. 

6. An InstallShield Wizard popup should appear. Click Next.

7. Select I accept the terms in the license agreement and click Next. 

8. Click Next again. 

9. Click Install.

installing on device center

10. Click on the Finish button.

After installation is completed, the Device Center application should appear in the Programs list on your device.

Assign Printers and Cash Drawers to Device Center

1. You will need to launch Device Center with administrator privileges. To do this, search for Device Center Configuration Tool on your Windows device, right click it, and select Run as administrator.

2. When Device Center launches, select the Receipt Printer tab—>right click on the printer you installed driver for—>select Print Test Page. 

Receipt Printer

If it prints, it means that Device Center recognizes the printer.

3. Click on the Cash Drawer tab.

4. If have: M-S Cash Drawer CF–405-M-B or APG Vasario Cash Drawer – Select M-S Cash drawer via serial/parallel Star/Epson Printer (representing any cash drawer connected to a Star or Epson receipt printer via a RJ12 interface).

Cash Drawer

eHopper 16″ Cash Drawer – Select eHopper 16″ Cash Drawer

4. Click the > button so that the cash drawer appears on the right side of the screen, under Cash Drawers connected to this machine. 

5. Right click on the cash drawer on the right side of the screen and click on the Set Up option.

6. On the Set Up Cash Drawer pop up that appears, select the printer that the cash drawer is connected to in the drop-down and click Ok.

If have eHopper 16″ Cash Drawer, select the BTP-R18ll(E) printer. 

 7. Right click on the cash drawer on the right side of the screen and click Make Test Open to run a test open of the cash drawer to ensure that it works. 

Setting Up Printers and Cash Drawers on eHopper POS

 
Printers

1. Log in to POS and in the left navigation menu, go to Settings—>Printer Setup.2.

2. In Device Center, select the link next to Device Center URL. It should open on an internet browser. 

Printer Set Up

3. Copy the URL in the page that opens. 

 4. Paste the URL into the Device Center Address field on the Printer Setup screen. 

Printer Setup Screen

6. Input any 4 digit security key in the Security Key field (default will be a random number) and then input that same security key in the Device Center Security Key field after clicking the Edit button to the right of the field.

Security Key

7. Click Search for printer on the top right of the screen.

8. The printers that you set up in Device Center should appear under both Receipt Printers and Kitchen Printers. Select the one that you want to use with eHopper. 

9. Choose either 80mm or 58mm as the paper width for both printer types.

10. Print a test page by clicking Print test page to ensure it works.

11. Click the DONE button. 

Cash Drawers

1. Log in to POS and in the left navigation menu, go to Settings—>Cash Drawer.

The same Device Center Address and Security Key that you set up on the Printer Setup screen should appear in those fields on the Cash Drawer screen. 

2. Tap Search for cash drawer on top right of screen.

The receipt/kitchen printer should now work in eHopper POS.

3. In list of printers that appear, select printer that cash drawer is connected to.

4. Tap Test link to the right of the selected printer. If drawer opens, it is properly set up. 

5. Tap DONE to confirm settings.

PAX Terminal Set Up on PC

To use Pax on eHopper with a Windows device, you will have to set up Pax as the Payment Gateway in Back Office and input the terminal’s Serial # in POS.

Note: You must have the Freedom package to use PAX terminal with eHopper POS

1. In Back Office, go to Settings—>Apps—>App Directory—>install Credit/Debit POS integration App

2. Go to Settings—>Register Settings—>select register that using.

3. Click on the Payment Gateway tab.

4. Select PAX in the Payment Gateway drop-down menu.

5. Click the Done button.

Instructions:

1. In POS, go to Settings—>Terminal Setup—>click Add Terminal button

2. Input Serial Number of PAX Terminal and click Submit

3. Click Accept Certificate.

4. On the new tab that pops up in your browser, click Advanced.

5. Click Proceed to (unsafe). 

6. Click Done on the Terminal Setup screen.

Socket Mobile 7Ci Scanner Setup on Windows Device

Note: Other scanners may work on your Windows device. Please test by scanning a barcode or serial number in an Excel sheet. If it works, it should work with eHopper.    

1. Turn the scanner on by pressing and holding the small power button until the LED turns blue and it beeps twice (it will beep low and then high).

7Ci Scanner

2. To enable SPP mode on your Windows device, scan the barcode below.

7ci Barcode Scanner

If you are using a different scanner, SPP mode may not work, however, you should still be able to scan barcodes after clicking in the search bar in POS. 

3. Search for Bluetooth settings on device.

4. Select the Socket Mobile scanner under the available Bluetooth devices (it should say Ready to pair) and then click the Pair button that appears.

5. Add barcode for product in Back Office by going to Inventory—>Products, select the product and enter the code in the UPC field. 

6. Log in to POS and sync your data.

7. Scan the barcode of the product and the product should automatically appear in the shopping cart, with the barcode appearing in the Search for product field.

Trouble Shooting

Even a perfectly synced system can have a hiccup every now and then. If you are experiencing any issues with your pc pos system, please see HERE for various troublefixes for potential problems. 

Firewalls

If you are ordering a BTP R180II Printer from a company other than eHopper and are resetting the printer’s Static IP, it is possible that after downloading Printer Utility, the Utility.exe file may not appear as a result of being hidden by Windows MS firewall. If this is the case, please follow the instructions HERE

For the original instructions on resetting the printer’s Static IP, please see: https://ehoppersupport.zendesk.com/hc/en-us/articles/115011962068

PC POS System

You’ll all set! That’s the end of your POS setup. Your PC POS System (and you) are now open for business. 

Want to take your POS setup to the next level? Try  all the powerful features of eHopper’s complete POS solution today.